Air cargo industry stakeholders are no strangers to the difficulties involved in recruiting skilled labor to fill warehousing and ground handling vacancies at growing airports. But does responsibility fall on the airport, or the individual stakeholders in need of labor?
A number of airports, such as Liège Airport (LGG) and Istanbul New Airport (ISL), are taking on an outsized role to address these issues with the introduction of workforce recruitment and training programs
At Cargo Facts EMEA earlier this month, Bert Selis, cargo and logistics development manager, Liège Airport, said that in order to adequately address worker shortage issues, “Airports need to get involved. Creating training programs [to help] people become airport employees is the only way to ensure sustainable growth.”
This month, LGG began offering a training program to job seekers, in partnership with the Walloon Office for Vocational Training and Employment (Forem), to recruit, develop and fill 430 new ground handling positions at the airport. The program offers training for three specialization modules – ramp agent, cargo warehouse agent and air freight office administration.
The first program to be launched will be the twelve-week cargo warehouse agent program – accepted applicants attend eight weeks of training at the Forem Logistics Liege Competence Center, located next to LGG, followed by four weeks of internship at LACHS, AviaPartner or Swissport. Upon completion of the program, successful trainees will be recruited to work at the airport. Every five weeks, Forem will begin training a group of 12 job seekers in the program to fill airport demand for qualified personnel.
The program will support LGG’s rapid growth in air cargo last year, which increased 21.5% to 870,644 tonnes for the full year. LGG will likely see continued growth in volumes this year given recent interest from e-tailers and all-cargo carriers. Alibaba’s logistics affiliate Cainiao announced its decision to develop a global hub at the airport last year. Shortly after, AirBridgeCargo announced its plans to relocate its European hub to LGG.
LGG however, is not the only growing airport where stakeholders are investing in training employees. Istanbul New Airport (ISL), in collaboration with Turkish Airlines, launched a recruitment and training program ahead of the ramp-up of cargo operations at Istanbul’s recently-built airport. As Turkish Airlines continues to report double-digit growth, demand is pushed higher for personnel on the ground. Turhan Özen, chief cargo officer for Turkish Airlines, told delegates at Cargo Facts EMEA that despite high levels of unemployment in the local area, there is a shortage of qualified applicants. Thus, the company, and the airport are investing in training of local staff to ensure quality and promote retention of employees.